Do you ship?
Absolutely, we proudly offer shipping services for our semi truck parts across the entire continental U.S., ensuring our customers can access our quality products regardless of their location. When you find the parts you need and proceed to checkout, we make the process simple and transparent—just provide us with your ZIP code... Read more
Yes! We offer delivery services, but currently, our delivery range is limited to select areas within Southern California. We are dedicated to ensuring that our customers in these locations receive our premium services and products with convenience and efficiency. When placing an order, it is crucial to verify whether your area is within our current delivery zones — this can easily be done as part of the ordering process. Standard delivery out to LA is usually $20, with greater distances between $40-$100... Read more
Absolutely, customers have the option to pick up their parts directly from our retail location. Our doors are open from 8 AM to 5 PM Monday through Friday, and Saturday 8 AM to 12 PM, providing a wide window for you to stop by at your convenience to collect your order. We endeavor to make the pick-up process as smooth and speedy as possible... Read more
Absolutely, we've streamlined our services to meet the modern demands of our customers. When placing an order through our online platform, simply choose the 'pick up in-store' option. This ensures your items are reserved and ready once you reach our retail location. You'll need the order number to pick up your order, and it's essential to note that our in-store pickup service operates within our business hours...
Where is my order?
After you place an order with us, our system sends you an email containing the tracking information for your order. This email is a crucial tool, providing you with the means to monitor the progress of your shipment and give you a real time view of where your order is at any given moment and the expected delivery timeline... Read more
Yes, you have the flexibility to make changes to your order. You can request modifications or adjustments to your order at any point up until the item is dispatched from our facility. We understand that needs or preferences can change, and... Read more
What is my cost?
When it comes to understanding the cost of the parts you're interested in, we've ensured that our pricing structure is transparent and easily accessible. The prices listed on our website are always current and accurately reflect the amount you'll need to pay for any part you choose... Read more
To explore the possibilities and specifics of a bulk discount for your particular needs, we encourage you to give us a call. Our team is ready to discuss the details of your order, including the types of items you're interested in and the quantities you're considering. This will allow... Read more
Our discounts are not static but rather dynamic, depending mainly on factors such as overstock status, ongoing promotions, demand, availability, and other variables. We carefully design our inventory and pricing strategies to ensure we offer competitive prices and deals where possible. For instance, when we... Read more
Are parts guaranteed to fit?
It's important for our customers to understand that these components are classified as "aftermarket truck parts.” This designation means that while they are designed to fit and function similarly to original manufacturer parts, there can occasionally be instances where a part might not fit perfectly. This is... Read more
Over the years, we've established partnerships with a multitude of suppliers across North America. The cornerstone of these partnerships is a shared dedication to the highest product standards in the market. We understand that the quality of our parts directly impacts the satisfaction and trust of our customers... Read more
At our company, we take great pride in our order fulfillment accuracy and always strive to ensure that every order is processed correctly. However, we acknowledge that despite our best efforts, mistakes can occasionally occur. In the event that you receive a part that does not match your order, we ask you to first take a moment to review your order confirmation. This step is... Read more
If you find yourself in the unfortunate situation of receiving a damaged part, the first and most crucial step is to immediately notify the shipping carrier. This is essential because it initiates the process of acknowledging and documenting the damage, which is a prerequisite for any further action. After you have... Read more
Certainly! When it comes to customizing parts before delivery, we offer a comprehensive and flexible service. We collaborate with a variety of local shops in our area, each with their own unique skills and expertise. To provide you with the best options, we will gather three different quotes from these shops... Read more
What if my truck is not listed?
If your particular truck model isn't listed in our inventory, we encourage you not to worry. We have a dedicated team ready to assist you with such inquiries. We urge you to pick up the phone and give us a call, or if you prefer, to send us an email detailing your truck's model and the specific questions or parts you're inquiring about... Read more
Our expertise lies solely in providing high-quality parts for trucks. Unfortunately, this means that we do not offer installation or repair services; we specialize in parts sales. Our commitment is to ensure that you have access to a wide range of top-tier truck parts to meet your various needs. While we... Read more
Do you stock inventory?
Absolutely, we pride ourselves on maintaining a comprehensive selection of items we sell readily available to meet the diverse needs of our customers. Our store and adjacent warehouse, both located in the heart of Fontana, CA, house a vast array of inventory. This extensive stock allows us to cater to a wide range of requirements, ensuring that most items are... Read more
Obtaining a catalog from us is a straightforward process, just visit our website, where you can effortlessly download the catalog in a user-friendly PDF format. This digital version is comprehensive, regularly updated, and allows you to browse our product range at your leisure. Whether you prefer the digital or print version, we... Read more
We understand the importance of having reliable repair services for your truck. While we've forged strong partnerships with numerous repair shops, it's our policy not to endorse or recommend any one specific facility. It's important for us to remain unbiased and ensure that our customers have the freedom to choose a service that best... Read more
Yes! At our establishment, we understand that every customer has unique preferences when placing orders. For that very reason, we've made it a point to provide multiple ordering avenues to cater to those diverse needs. While many customers appreciate the autonomy and speed of online ordering, we recognize that some may prefer a more personal touch or... Read more